Privacy Policy

Effective as of November 2024

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services, including SMS/text messaging.

1. Information We Collect

Automatically Collected Data: When you visit our website, we may collect information such as your IP address, browser type, device type, and browsing activity.

Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience, analyze traffic, and enhance our services. You may disable cookies through your browser settings.

Contact Information: When you submit a form, request service, or communicate with us, we may collect your name, phone number, email address, and related project details.

2. SMS Communication & Consent

By providing your phone number, you consent to receive SMS/text messages from us related to:

• Appointment scheduling and service updates
• Project communication and reminders
• Service notifications and follow-ups
• Customer support responses

Consent is not a condition of purchase.

Message frequency may vary depending on service needs.

3. Opt-In Consent

You may opt in to receive SMS messages by:

• Submitting a website form with your phone number
• Checking a consent box on our forms
• Providing verbal or written consent during communication

By opting in, you acknowledge and agree to receive text messages from us at the number provided.

4. Opt-Out Instructions

You may opt out of SMS communications at any time by:

• Replying STOP to any text message
• Contacting us directly using the information below

After opting out, you may receive a final confirmation message confirming your removal from SMS communications.

For help, reply HELP or contact us directly.

5. How We Use Your Information

We use collected information to:

• Provide and improve our services
• Communicate regarding appointments, projects, and support
• Send SMS notifications (only with consent)
• Analyze website performance and user behavior
• Comply with legal and regulatory requirements

6. Third-Party Services

We may use third-party tools such as Google Ads and Google Analytics to help analyze website traffic and deliver advertising. These services may use cookies and tracking technologies.

For more information, visit the Google Privacy & Terms page.

7. Data Security

We implement appropriate safeguards to protect your personal information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have any questions about this Privacy Policy, SMS communications, or your data, please contact us through our website contact form or the information provided on our site.